This Privacy Policy explains how Murata Business Engineering (India) Pvt. Ltd. (“MBEI,” “we,” “us,” or “our”) collects, uses, discloses, and protects personal data of visitors to our public-domain website (the “Site”).

Information We Collect

• Information You Provide: When you voluntarily submit your contact details (e.g., name, email, phone number, company) via our “Contact Us” form.
• Automated Data: Minimal usage information—IP address, browser type, pages viewed, date/time stamps—collected through cookies and server logs to maintain and improve the Site’s performance.

Purpose and Legal Basis for Processing

• Respond to Inquiries: To answer your questions and fulfil your requests.
• Marketing Communications: To send you newsletters, product updates, and promotional materials, provided you have opted in.
• Site Improvement & Security: To analyse usage patterns, perform analytics, and enhance security on the basis of our legitimate interests.
• For analytics and internal reporting.

Lawful Basis for Processing

We process personal data based on:
• Your consent (when you fill out the Contact form),
• Legitimate business interest (e.g., website analytics, communication efficiency),
• Compliance with applicable Indian laws or legal obligations.

Data Sharing and Disclosure

• Service Providers: We may share personal data with Internal MBEI Team/trusted vendors who process data on our behalf (e.g., email platforms).
• Legal Requirements: We may disclose personal data to comply with legal obligations or protect our rights.
• No Sale of Personal Data: We will never sell or rent your personal data to third parties.

Data Storage and Retention

• Contact Data: Retained for as long as necessary to fulfil the purposes for which it was collected, or until you request deletion.
• Usage Data: Typically retained for up to 24 months for analytics and security purposes.

Data Security

Your Rights Under Applicable Law

Subject to local law, you may:
• Access the personal data we hold about you.
• Request correction of inaccurate or incomplete data.
• Request deletion of your personal data.
• Withdraw consent or opt out of marketing communications at any time by contacting us at support.pragya@mbei.co.in

International Transfers

Children’s Privacy

Changes to This Policy